By Raj Vardhman | October 9, 2019 | 0 Comments

27+ HR Statistics Every Recruiter Must Know in 2020

Working in the HR department is a very challenging position, and those employed there are using different methods to find, motivate, and retain employees. 

HR professionals are conducting different surveys from time to time to gather information about employees, such as their attitude, productivity, and overall satisfaction. This data is helping HR’s to better understand their workforce and intervene when needed.

In this article, we present some of the most interesting HR statistics gathered in past years. You will also learn about the upcoming trends.

HR Statistics And Facts (2020) – Editor’s Picks

  • 70% of companies analyze employee data
  • $100k is the median salary for HR professionals
  • 60% of job seekers quit the application
  • 96% of employees believe that empathy is the key
  • $550 billion is the price of disengaged employees
  • 93% say that professional growth is a priority
  • The ethnically-diverse workforce is 35% more engaged.

HR Statistics in 2019

1. 60% of job seekers quit the application.

Some employment applications are very long and complex, and this fact can often discourage job seekers. More than half of them, precisely 60%, gave up the onboarding process because they’ve felt that the application is too hard and detailed. 

The solution for this will probably show up in years to come. The data gathered during numerous interviews will show what questions are valuable for evaluating and which should be eliminated. These changes should change onboarding statistics and interviewee experience while applying.

2. 83% of talent change their mind after the negative interview.

Interview experience can change the overall feeling about the company people are trying to get hired in. In fact, 83% of people who reported they had negative interview experience changed their positive opinion about the company and the position they’re applying to.

3. 87% of applicants change their mind after the positive interview.

On the other hand, there are other interesting and optimistic human resources statistics in 2019, and one of them is that most applicants, precisely 87%, after a positive interview experience stopped doubting in the company and position they’re applying to. 

These stats show that there are good and not so good onboarding processes across the market, and this could be a good indicator when choosing your new job. Interviewing is a two-way street, so while HR professional is evaluating potential employee, the employee can evaluate the company.

HR Statistics in 2018

4. 75% of talent and hiring managers are using software.

It looks like most HR professionals have gone digital. The reason for this is simple – recruiting software eases the onboarding process and accessing data. That’s why it isn’t a surprise that three out of four HR staff members started using the software in their daily tasks.

5. 70% of companies analyze employee data.

With the help of software development, most companies utilize data and the use of statistics in human resource management. This is a steady trend, and it looks like that in just a couple of years, every company will start using some kind of employee and recruiting software.

On the other hand, a lot of these companies are not ready yet for handling this private information and are dedicated to security measures to keep this data safe. The possible solution is artificial intelligence, but it’s yet to be seen how it will be implemented.

6. 73% of women doubt their feedback is confidential.

Another interesting piece of human resources statistics is a fact that 73% of women don’t believe that the info they provide to HR professionals will remain confidential and safe. On the other hand, only 53% of men feel this way.

7. 70% of HR professionals value performance feedback.

While employees are not that happy to provide feedback, employed in HR are highly satisfied with the performance reviews they gather. Even 70% of them reported that these human resources stats and data are helping them in their process of employee evaluation.

8. $100k is the median salary for HR professionals.

All in all, during 2018, employed in HR were paid fairly since they received a median of $100k annually. The best-paid ones are employed in California and Mid-Atlantic states. This job position became very popular in the last years, and with the further development of workplace psychology, HR professionals will become even more needed.

Employee Morale Statistics

9. Engaged workers show 21% better profitability.

Keeping employees engaged and motivated can increase the company’s earnings, and some surveys are showing that engaged workers achieve 21% better profitability that those who are demotivated. 

The most successful companies are now placing employees’ engagement at the top of their list while planning a business strategy. These businesses provide employees with the best tools and give them realistic and clear expectations. 

10. 96% of employees believe that empathy is the key.

When we look at employee retention statistics, it becomes clear that people highly value empathy. Even 96% of people think that identifying and being mindful of others’ emotions is a very important part of morale and retention in a given job position. 

This means that morale and empathy are strongly linked, and people in the workplace will feel safe and motivated just in case the company recognizes their emotional processes and knows how to respond to them.

11. $550 billion is the price of disengaged employees.

How important it is to keep employees satisfied and motivated can be seen in one of the HR statistics in the US that suggests companies lose $550 billion annually, thanks to disengaged workers. It looks like it is better to have fewer people on payroll that are motivated than more who are not so happy to be there.

To overcome this issue, companies should pay more attention to communication between management and employees and give their best to build a healthy organizational structure. Listening to your employees is the best path toward effectiveness and productivity.

12. 61% of employees burn-out.

Another interesting piece of HR statistics suggests that more than half of people eventually burn out. Around 61% of employees break down under the high-stress levels that are connected with the working environment. This fact should be a wake-up call for organizational structure so that some adjustments can be made. As mentioned above, a relaxed worker is a productive worker.

The best way of avoiding workers’ burn-out is to organize and conduct regular workshops and stress management sessions. While these actions will cost a company, you can be sure that this amount is much lower than the one you’ll pay if workers are low on morale.

Employee Loyalty Statistics

13. A company loses 33% of worker’s annual salary after quitting.

Every employer knows that finding, training, and onboarding new employees come with a price. The companies spend a lot of time and money in their effort to properly replace a worker who decided to leave the company. Some studies suggest that losing an employee will cost the company up to 33% of their annual salary.

This piece of gathered HR statistics suggests that companies should think about ways of keeping their employees loyal and motivated to avoid big expenses if someone decides to quit. Employee attrition is a big problem for most companies, and that’s the reason why they should create a strategy that will keep employees satisfied and under their roof.

14. 34% will leave a job if they feel undervalued.

Another piece of human resource statistics suggests that people want to be appreciated, recognized, and valued in their job positions. Feeling undervalued will motivate 34% of people to start looking for another job. 

This means that one out of three employees is feeling bad in their working environment. This is a big challenge for HR managers and asks for a different approach, so they could achieve higher employee retention numbers.

15. 93% say that professional growth is a priority.

Among other HR statistics examples, there is a clear trend which should be recognized by CEO’s and higher management – workers need a feeling of improvement and growth. Creating a positive company culture should be a top priority for every business since that’s the only way to keep good workers. 

Every company should provide employees with a chance to learn something new, improve, and grow in a professional manner. Every company must invest in its workforce on a regular basis if they want to prevent greater costs of replacing unsatisfied employees.

HR Technology Statistics

16. 75% of companies use the cloud.

It looks like the HR processes are embracing new technologies and start utilizing core HR systems. Around 75% of companies have already placed at least one HR process online on the cloud. 

Another 25% are planning to do the same thing in the period between the next one to three years. This means that HR is slowly but steadily going online, which will ease the process to many HR employees and managers.

17. 89% of companies use an annual survey.

One of the most positive human resources trends right now is the practice of medium-to-large companies which started using comprehensive annual surveys for engagement assessment. These endeavors are helping companies to better understand the workforce and learn how to keep them motivated and productive. 

On the other hand, this data is also helping with preventing issues and adjusting to employees’ needs. Engagement technologies are improving every year and gathered data should be more precise in the years to come.

HR Automation Statistics

As mentioned before, technology has already entered the corporate space, and it is mostly used in HR departments. These professionals are working on recruiting new employees and evaluating those already hired. This practice is showing a lot of results, and that’s the reason why following automation trends are very valuable.

18. 38% of companies use AI.

Artificial intelligence technology is on its start and is going to become more powerful in the future. Companies are already using this technology in their work processes, especially for gathering human resources stats. Some 38% of them already see benefits of AI, and another 62% will start using it within a year.

19. 47% of companies have old HR software.

While some companies just started automating their HR processes, a lot of them have been using this type of software for years. For example, 47% of companies have HR software for more than seven years, but the downside is that it’s becoming outdated. That’s why they should start experimenting with artificial intelligence and improve their work processes.

20. 33% of workers are afraid of AI.

Another interesting piece of statistics for HR professionals is suggesting that every third employee thinks that AI will augment their job in the foreseeable future. This might be true, but we should keep in mind that AI technology is still very young, and the full application is not behind the corner yet.

21. 17% of work will automate by 2020.

There are a lot of employers who think that nearly 17% of workload will be done by AI by 2020. This number is very optimistic for those who think that AI will take all jobs from humans. As this detail of gathered human resource statistics suggests, human workers are pretty safe and will have time to prequalify before AI takes over. 

22. 45% are in the early days of automation.

Another finding is suggesting that AI won’t steal our jobs soon. Namely, 45% of companies have just started their basic automation. This automation is mainly utilized in HR departments, so there are no worries when it comes to replacing human employees. AI will, for now, just gather information and help managers to evaluate their workforce.

 Human Resources Fun Facts

23. 54% of companies don’t have workplace romance rules.

Workplace romance is not a new thing, but most companies don’t have a verbal or written policy that will address it (54% of them). This doesn’t mean that romance is allowed in the workplace; it just means that the behavior is not a big issue.

24. 58% of new hires will stay if there’s a structured onboarding program.

Recent onboarding statistics suggest that the majority of new employees (58%) will spend at least three years in the company if they’ve gone through a structured onboarding process. It looks like this type of program evokes positive feelings between the interviewee and the company.

On the other hand, a detailed onboarding program prepares and informs employees about every detail on their job position and organizational structure. It can be concluded that people like when they are well instructed and acknowledged, which is positively affecting their loyalty.

25. 25% want to do jobs they’re best at.

When it comes to employee development statistics, it is clear that people (25% of them) will perform better and grow in a professional way if they’re allowed to do what they do best.

This number is lower than expected, probably because most employees have high scores on agreeability, which can be seen as a positive trait by management, but is a characteristic that leads to burn out and demotivation at some point.

26. The ethnically-diverse workforce is 35% more engaged.

While gender-diverse companies have 15% better performance, other diversity and inclusion statistics suggest that the ethnically-diverse ones are even better. Namely, these teams are performing 35% better than those assembled of only one ethnicity.

It looks like diversity, both gender and ethnic, are positively affecting motivation, engagement, and loyalty among employees, and this is a clear sign that this practice should be widely accepted and advocated.

27. 92% of managers think they’re doing a great job.

Among numerous small business HR statistics, there’s one that is pretty interesting. Almost every manager, 92 out of 100, feels like they’re doing an excellent job managing subordinates. What makes this finding funny is the fact that only 67% of workers agree with that.

Conclusion

As you can see, there is plenty of information when it comes to hiring and retaining employees, and most of them think that being motivated and productive depends on the management and hiring process.

The majority of HR statistics gathered over the years will help managers to better evaluate, motivate, and retain their workers. This will be achieved through improved onboarding strategies, the use of modern technology, and honest human contact in the workplace.

Resources:
  1. BambooHR
  2. Learn.G2
  3. Forbes
  4. TinyPulse
  5. SHRM
  6. Frevvo
  7. NeoCaseSoftware
  8. ClearCompany
  9. AnalyticsInHR
  10. Entrepreneur

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