Digital Agency Project Manager

This position is for candidates located in the United States. It is a full-time position and you will need to be a citizen, a legal resident, or have perminant permission to work in the US to apply.

About Us

Solid Digital is a digital agency specializing in website design, web development, and helping B2B marketing teams improve their online presence and grow their digital value. We exist to build a beacon that attracts like-minded clients and talent that are motivated to innovate and grow.

Core Values

We’re rooted in our values. We live and breathe them every day. Are we a good fit for everyone? Nope, and that's okay. If you're searching for a company that focuses on relationships, innovation, and long-term growth, we'd love you on our team.

Honest Guidance
I offer up my very best ideas with no agenda. I take the success of our clients and each other seriously and freely offer honest advice.

Dependable Service
I am client-focused. I clearly set expectations and keep my promises. I go above and beyond.

Thoughtful Collaboration
I work the same way with our customers as I do with my team. I actively listen and participate in every discussion. I am engaged and open-minded. I know that the best solutions are discovered only after I have considered all possibilities and worked as a team to get it right.

Creative Craftsmanship
I am proud of the work that I create. I always work to improve my skills so that I can provide the best solutions.

Performance Goals + Expectations

• Plan and manage web design, support, and digital marketing projects in alignment with scope, budget, timelines, and Solid Digital project management best practices.
• Act as a confident advisor and provide clear and consistent communication with our clients and project teams throughout the project lifecycle.
• Deliver our services with a strong focus on the client’s experience.

Key Competencies

• Organization: Is disciplined and methodical. Detail-oriented and organized. Checks both your own and your project team’s work thoroughly to avoid mistakes and uphold the quality of our deliverables. Tracks project progress, budget, and timeline regularly. Task-oriented. Follow-up as promised.
• Time Management: Uses time efficiently and effectively. Delivers promises in a timely manner.
• Customer Focus: Acts with customers in mind. Establishes and maintains effective relationships with customers and our team and gains their trust & respect.
• Listening: Attentive and active listener. Asking thoughtful questions to get a good understanding. Probing questions. Clarifying questions. Confirmation questions.
• Command Skills: Has presence. Can take control of a situation and make decisions. Sets clear expectations to the client about Solid Digital’s delivery process, including timelines & expectations.
• Collaboration & Teamwork: Building deep & trusted relationships with peers and clients, leveraging the team's collective expertise and experiences to drive successful project outcomes.
• Operations: Understands how our organization delivers our offerings and can speak to and execute our processes following best practices.

Primary Responsibilities

• Work with the project team to plan and manage projects such as website redesigns, support, and digital marketing.
• Confidently and proactively provide clear and consistent communication to both our clients and project team to ensure everyone has what they need in advance and are clear on the next steps.
• Execute project production and delivery in alignment with the project scope, on time, and within budget.
• Prepare for and participate in weekly resourcing meetings and daily team standups.
• Scope, estimate, plan, and manage support work
• Champion and participate in process improvements

Requirements

• 3+ years of experience as a Project Manager at a Digital Agency
• 3+ years of experience managing website redesign projects preferably WordPress
• Clear and concise written, verbal, and presentation skills
• Professional remote working environment
• Reliable internet to accommodate video conference and screen sharing

Benefits + Compensation

• Annual base compensation of $65,000-$86,000 depending on experience
• Medical and Dental Insurance
• 401k
• 401k Matching
• Annual work from home allowance (Solid360 program)
• Paid Time Off
• Sick Days
• Paid Holidays