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Transplant Coordinator Assistant


Entry Level


Not defined

30 Nov → 30 Dec


South San Francisco, CA, USA

About Company

CareDx, Inc. is a leading global precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre-and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.
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Job Description

There are two different sides to this Transplant Coordinator Assistant position. One part of this job deals with receiving inbound calls or emails from patients in the transplant community. The other part of this position is more administrative in nature. You will have to send reports electronically to dialysis units on a pre-determined schedule.
CareDx, Inc. is an Equal Opportunity Employer and participate in E-Verify program.

Job Responsibilities

  • Be available to answer patient calls or email during the hours of 10:00 am – 7:00 pm CST and document the outcome in a database.
  • Learn the answers to a series of frequently asked questions in order to answer them
  • Check-in with nurses regularly
  • Document professionally, accurately, and completely
  • Follow a written protocol of instructions for each task carefully and accurately
  • Check and respond to email and assigned items in a timely fashion

Requirements / Qualifications

  • Previous experience in a hospital or clinical environment is highly preferred, but not required
  • Fully Bilingual in English and Spanish is highly preferred, but not required.
  • Excellent written and verbal communication skills
  • Proficient in the use of Microsoft Office software programs, including Microsoft Word and Microsoft Excel, highly desired
  • Proficient in the use of Microsoft One Drive, highly desired

Benefits/What We offer

  • Competitive base salary and incentive compensation
  • Health and welfare benefits including a gym reimbursement program
  • 401(k) savings plan match
  • Employee Stock Purchase Plan
  • Pre-tax commuter benefits

How To Apply

Apply through GoRemotely.

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