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Loan Officer Assistant


Entry Level


Not defined

10 Nov → 10 Dec

CrossCountry Mortgage, LLC

Brecksville, OH 44141, USA

About Company

CrossCountry Mortgage started in Cleveland in 2003, when our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their home financing needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon!
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Job Description

The Loan Officer Assistant/Sales Assistant provides support to CrossCountry Mortgage, LLC’s (“CCM”) mortgage loan officers in their daily duties to increase loan production levels. The Sales Assistant works directly with CCM customers, loan officers, and processors to ensure a positive customer experience and facilitate timely loan closings.

CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, color, orientation, gender, age, national origin, veteran status, disability status or marital status. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. 

Job Responsibilities

  • Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc.
  • Review mortgage loan disclosure packages and deliver them to the borrower.
  • Create rate disclosure and re-disclosure packages and deliver them to the borrower.
  • Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer and/or loan processor.
  • Clarify/correct information and obtain additional information, as necessary, via phone, email, etc.
  • General clerical and phone support to loan officers and/or loan processors, as needed.
  • Work with management to provide support in various stages and areas of lending and processing as needed.
  • Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products.
  • Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt.

Requirements / Qualifications

  • High School Diploma or General Equivalency Diploma (GED) from an accredited institution.
  • A minimum of 2 years of mortgage-related experience, including customer contact.
  • Previous sales support experience preferred.
  • Proficient computer skills, especially Microsoft Office applications.

How To Apply

Apply through GoRemotely.

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